ASB Live Online
Training Sessions
Live events from G&B ASB Associates designed to provide you with the practical skills and knowledge to manage ASB in your organisation. From free webinars through to masterclass events tackling the latest issues, our ASB training events will empower you in your role to make informed decisions for your desired outcomes. Got a question about a live training session? Get in touch with us…
Upcoming Events...
Are you looking for a little extra support in relation to topical and crucial areas of ASB service delivery? Perhaps you don’t have the budget to commission direct consultancy support, or already have the internal expertise and simply want the opportunity to benchmark with others?
Our Work With Me masterclasses may be the answer.
These are not training sessions, rather dedicated time to spend with one of the specialist team at Green & Burton ASB Associates to ask questions, seek support and sound out ideas. Without the cost that comes from doing this as a single organisation
- 16 December, 2026
- 09:30
New ASB Tools and Powers Training Series – the Crime and Policing Act 2026
These training sessions are designed to support practitioners in understanding and preparing for the introduction of new and updated ASB powers under the Crime and Policing Act. The sessions will be delivered in line with implementation of the legislation, ensuring content reflects the final provisions and supporting guidance. The sessions will focus on how the new powers sit within the wider ASB framework and how they can be applied in practice, with emphasis on basic principles, evidential considerations and effective case management.
Respect Orders (Half Day)
This session will explore the intended purpose and structure of Respect Orders and where they sit within the wider ASB toolkit. It will examine the principles underpinning their use, the types of behaviours and scenarios they are likely to address, and how they are expected to complement existing early intervention and enforcement approaches.
The session will also focus on decision-making considerations, evidential requirements, and practical application.
Who these sessions are delivered by:
These sessions will be delivered by Jess Thomas, a highly experienced trainer and ASB practitioner.
- 16 December, 2026
- 13:30
New ASB Tools and Powers Training Series – the Crime and Policing Act 2026
These training sessions are designed to support practitioners in understanding and preparing for the introduction of new and updated ASB powers under the Crime and Policing Act. The sessions will be delivered in line with implementation of the legislation, ensuring content reflects the final provisions and supporting guidance. The sessions will focus on how the new powers sit within the wider ASB framework and how they can be applied in practice, with emphasis on basic principles, evidential considerations and effective case management.
Respect Orders (Half Day)
This session will explore the intended purpose and structure of Respect Orders and where they sit within the wider ASB toolkit. It will examine the principles underpinning their use, the types of behaviours and scenarios they are likely to address, and how they are expected to complement existing early intervention and enforcement approaches.
The session will also focus on decision-making considerations, evidential requirements, and practical application.
Who these sessions are delivered by:
These sessions will be delivered by Jess Thomas, a highly experienced trainer and ASB practitioner.
- 27 January, 2027
- 09:15 am
Whether you’re new to ASB management or aiming to elevate your practice to meet the latest standards, this course is tailored to your needs. Drawing from nearly two decades of experience and insights from thousands of ASB practitioners, our curriculum addresses the common challenges and misunderstandings that can impede progress of case management, impacting on satisfaction and performance.
It acts as the perfect induction for anyone new to ASB, a comprehensive refresh for more experienced officers looking to ensure their practice remains in line with current policy and best practice, or simply someone seeking a qualification to evidence existing knowledge.
The overall aim of the course is to equip officers with the knowledge required to confidently and quickly make decisions in ASB cases, leaving the programme with an accredited qualification and skills which can be immediately deployed.
The course is suitable for anyone who manages ASB cases, whether from Housing, Local Authority, Policing or beyond!
Course Content includes:
- The current national and local context of ASB and why it is so important to tackle it most effectively.
- Exploring some of the ‘golden threads’ of case management, including the importance of your ASB policy and procedure, partnership working, and case file recording.
- How to most effectively triage and assess an initial report, making important decisions such as whether it meets the definition of ASB, prioritisation based on risk and vulnerability, and identifying who should be the lead agency.
- How to conduct effective investigations, including interviewing the person making the report, identifying and undertaking wider investigations to find high-quality evidence and effectively interviewing the person alleged to be causing the harm.
- Creating effective action plans, managing expectations appropriately, and conducting victim risk assessments.
- How to take the most appropriate action, including applying the relevant standard of proof to ensure that the right decision is made about whether there is enough evidence to prove the incident has occurred, and deciding the most proportionate type of action based on the harm being caused and the needs of all parties.
- The steps to take post-action, ensuring a period of effective monitoring, and how to most effectively close a case.
The Qualification…
This course has been assured as a Level 2 course by Highfield, one of the UK’s top awarding bodies. This means that Highfield has approved the course content and delivery against a strict set of criteria. A level 2 course is judged to be around GCSE level (or equivalent).
LBL Skills are a leading training centre, delivering courses for the housing sector and beyond. The course content has been written by Green & Burton ASB Associates. LBL Skills are the accredited training centre and provide the internal verification for the course and the tutors, as well as administrating the award. When successfully passing the course, learners will receive a certificate evidencing their qualification.
To pass the course, learners undertake the following:
- Attendance at a virtual training day (consisting of 6-hours of learning time).
- A multiple-choice question assessment. This is undertaken in exam conditions at the end of the day and is based on content that has been covered in the session. The pass mark is 60%.
Please note: all learners are required to verify their ID at the start of the session. This is a stipulation of the awarding body. Please make sure to have ID, such as a passport, driving licence or work badge/pass, with your name and photo displayed, to hand at the beginning of the day. Your tutor will verify your ID confidentially.
Have 6 or more officers requiring this training? Contact us at training@asbimpact.co.uk to discuss a course just for your organisation.
This course is delivered in partnership with:
- 12 February, 2027
The Crime and Policing Act 2026 introduces some of the most significant changes to anti-social behaviour powers in over a decade.
However, as practitioners begin to prepare for implementation, many questions remain about how the new powers will operate in practice and what they mean for organisations tackling ASB.
Following our webinar in ASB Awareness Week 2026, attendees expressed interest in a programme of events being arranged, following the implementation of the new legislation, summarising developments, sharing best practices and discussing solutions to early challenges.
We’re pleased to announce these sessions have now been arranged.
Join Janine Green, Partner at G&B ASB Associates, and Lindsay Felstead, Partner at Clarke Willmott Solicitors, for this free, practical webinar sharing updates, answering questions and updating on latest developments.
Whether you work in housing, policing, community safety or victim support, this session will provide an opportunity to hear expert views, gain clarity on the legislation and ask your own questions.
- 17 May, 2027
The Crime and Policing Act 2026 introduces some of the most significant changes to anti-social behaviour powers in over a decade.
However, as practitioners begin to prepare for implementation, many questions remain about how the new powers will operate in practice and what they mean for organisations tackling ASB.
Following our webinar in ASB Awareness Week 2026, attendees expressed interest in a programme of events being arranged, following the implementation of the new legislation, summarising developments, sharing best practices and discussing solutions to early challenges.
We’re pleased to announce these sessions have now been arranged.
Join Janine Green, Partner at G&B ASB Associates, and Lindsay Felstead, Partner at Clarke Willmott Solicitors, for this free, practical webinar sharing updates, answering questions and updating on latest developments.
Whether you work in housing, policing, community safety or victim support, this session will provide an opportunity to hear expert views, gain clarity on the legislation and ask your own questions.
I have used both training and consultancy services provided by Janine Green and would recommend them highly.Services are professional, extremely knowledgable (both operationally and strategically); and also competitively priced.Both my team and myself have benefited from her experience greatly.
Andrew C, ASB Team Leader
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